Bajil's Privacy Policy — How We Protect Your Data

Bajil (bajil.win) takes your privacy seriously. This Privacy Policy ("Policy") explains how Bajil collects, uses, stores, and protects your personal information.

By using Bajil's platform, you agree to this Privacy Policy. This Policy forms an integral part of our Terms and Conditions. We strongly recommend reading it carefully, as it contains important information about your rights and our responsibilities.

Bajil collects the following types of information. The reason for collecting each is also stated:

Bajil uses your information only for the following purposes:

• Service Delivery: Managing your account, enabling gameplay, and processing payments.
• Security Assurance: Detecting fraud, securing accounts, and preventing unauthorized access.
• Fulfilling Legal Obligations: Compliance with KYC, AML, and other regulatory requirements.
• Contact: Used to send transaction confirmations, security alerts, and important updates.
• Service Improvement: Analyzed to improve the overall user experience.
• Responsible Gaming: Detecting unusual gaming patterns and alerting the member.

Bajil never sells your personal data. However, information may be shared in the following limited circumstances:

Reasons for Limited Sharing:

• Payment Providers: Payment processors such as bKash, Nagad, and Rocket receive only the information required to complete transactions. They are also bound by their own privacy policies.
• Law Enforcement Agencies: We may be required to disclose information pursuant to a court order or a lawful request from a government authority. In such cases, we will endeavour to notify you, where legally permissible.
• Technology Partners: Cloud hosting or anti-fraud service providers may access limited data for technical purposes. They are bound by strict confidentiality agreements.

Bajil does not share your data for any reason other than the three stated above.

Cookies are used when you browse the Bajil website and app. Cookies are small data files stored on your device that help enhance your experience.

Types of cookies used by Bajil:

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of Bajil.

Bajil does not retain your data indefinitely. Specific retention periods are defined for each type of information:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction History: Retained for up to 5 years after account closure due to legal obligations.
• KYC documents: Retained for up to 5 years in accordance with international AML regulations.
• Support Contact: Retained for 2 years after the issue is resolved.
• Analytics Data: In anonymized form for up to 2 years.

Upon expiry of the designated retention period, data is permanently and securely deleted.

As a Bajil member, you have the following rights:

Bajil is firmly committed to protecting minors. No person under the age of 18 is permitted to use Bajil.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• No data is collected from minors, and any such data discovered to have been collected is deleted immediately.

Bajil employs multiple technical and administrative security measures to keep your data safe:

• 256-bit SSL Encryption: Every data transmission is encrypted — interception is impossible.
• Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
• Anti-Fraud System: Suspicious transactions are automatically detected and blocked.
• Internal access control: Only authorized personnel can access specific data.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Data is securely backed up to prevent loss in the event of a technical issue.

However, no digital system is 100% foolproof. Should a security incident occur, we will notify affected members as required by law.

Bajil may update this Privacy Policy from time to time. When changes are made:

• The updated Policy will be published on the website and the "Last Updated" date will be revised accordingly.
• Members will be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this Policy regularly, especially after any major updates.

If you have any questions or concerns about the Privacy Policy, please contact Bajil:

• Live Chat: Log in to the platform and reach us directly via Live Chat — the fastest way to get in touch.
• Email: Send us a detailed message at [email protected].
• Responses are typically provided within 72 hours.